FAQs

Our team is here to ensure a smooth, stress-free transition, so you can focus on what matters most—growing your business.

What is a 3PL, and how can it help my business?

A Third-Party Logistics (3PL) provider helps businesses manage supply chain operations, including warehousing, order fulfillment, inventory management, and shipping. Partnering with a 3PL can save time, reduce costs, and improve delivery efficiency, allowing you to focus on growing your business.

What MAKES HIGHLINE DIFFERENT?

Highline Commerce is a technology-driven Brooklyn-based third-party logistics (3PL) provider specializing in services for early-stage e-commerce brands. Our offerings include warehousing, fulfillment, inventory management, returns processing, software integrations, and international shipping, all designed to streamline operations and support business growth for early-stage companies. By capitalizing on strategic technology partnerships, Highline Commerce delivers seamless, data-driven fulfillment for brands focusing on the future of logistics. 

What types of businesses do you work with?

We work with a wide range of industries, including e-commerce, retail, healthcare, food & beverage, technology, and consumer goods. Whether you’re a start-up or an established brand, our logistics solutions are designed to scale with your needs.

What fulfillment services do you offer?

Our fulfillment services include:
Order processing & pick-pack-ship
Inventory storage & management
Kitting & assembly
Returns & reverse logistics
Customized packaging solutions

How do you handle shipping?

We partner with major carriers like UPS, FedEx, DHL, and USPS to offer domestic and international shipping.

Can you integrate with my e-commerce platform?

Yes! We seamlessly integrate with platforms like most major e-commerce platforms allowing for real-time order processing and inventory updates.

How much does your 3PL service cost?

Pricing varies based on storage needs, order volume, shipping requirements, and customization. Contact us for a customized quote tailored to your business needs.

Do you offer returns management?

Yes! We provide a streamlined reverse logistics process, including return inspections, restocking, and disposition management, to help you handle customer returns efficiently.

How do I get started with your 3PL services?

Getting started is easy! Contact us through our website, email, or phone to discuss your logistics needs. We’ll provide a customized solution, help with onboarding, and ensure a seamless transition for your fulfillment operations.